Swedish earphone company Urbanista know what their consumers want. They want to experience music, without compromising on looks or flexibility. And Urbanista offers that exactitude: great sound, fashionable design and, of course, the freedom to go wireless.
By putting a lot of focus on smart collabs with popular musicians, Urbanista has captured the attention of their consumers. To solidify this relationship even more, Urbanista turned to Ingrid to update the checkout process. We had a chat with them about the best delivery experience.
What is the ideal delivery experience for your consumers?
The ideal delivery experience for our customers is to always know what to expect; starting before they decide to add the products in the shopping cart, when the package is on its way all the way until it arrives at the chosen destination.
Why are you integrating Ingrid?
We are integrating Ingrid to both give our customers the chance to have a smooth and easy way of selecting their shipping method. But also, for us to easily configure and change the shipping offer quickly.
Which delivery options are you offering right now?
Since we are localised all over the world, we have many different options per country. For example in the UK we have both Free Delivery and Next Day Delivery with Royal Mail, in Sweden we have DHL Express, Free Shipping to your mailbox and Click n Collect with DHL. We are constantly looking into adding more convenient delivery options.
Get 15% off your next Urbanista purchase by using discount code: urbanistaloveingrid15
